Delivery terms

Delivery terms


The cost of delivery of products ordered in the Online Shop Etnamaar is as follows:

• orders up to HRK 500.00 are paid at the rate of HRK 25.00

• orders over HRK 500.00 have FREE DELIVERY

The order processing time is 1-3 working days. All products are delivered by express delivery service DPD d.o.o. within 3-7 working days from the day of order processing or (in case of selecting a bank transfer) from the day of receipt of the Customer’s payment to the account of Fashion ordination d.o.o. For shipments addressed to the islands, the delivery time is extended by 1-2 working days.

IMPORTANT: Delivery is made only in the territory of the REPUBLIC OF CROATIA. The delivery time of products is valid for the entire territory of Croatia, except in cases where the ordered products are currently not in the nearest warehouse. The products are then withdrawn from other sales units owned by Fashion ordination d.o.o. in the territory of the Republic of Croatia. If there is such a case of product withdrawal, it is possible that the delivery of the product will be delayed for the period initially required to obtain the ordered product in the warehouse (approximately 7-14 days) from which products are issued for sale through the Online Shop EtnaMaar. The same procedure and extended delivery time applies to discounted items.

The products will be stacked and packaged in such a way that they cannot be damaged by the usual handling during transport.

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